Policy
Tammy Lash Studio Palm Harbor - Policies
At Tammy Lash Studio, we are committed to providing exceptional lash services in a professional and comfortable environment. To ensure the best experience for all our clients, we have established the following policies:
1. Appointment Scheduling: Appointments can be scheduled through our website, phone, or in-person. We recommend booking in advance to secure your preferred time slot.
2. Cancellations and Rescheduling: We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Late Arrivals: We strive to maintain punctuality for all our clients. If you arrive late, your appointment time may be shortened to accommodate the next client. We appreciate your understanding in this matter.
4. Refunds and Exchanges: Lash services are non-refundable. If you are dissatisfied with your service, please contact us within 48 hours so we can address your concerns. We are committed to ensuring your satisfaction.
5. Allergies and Sensitivities: If you have a history of allergies or sensitivities to lash products, please inform us before your appointment. We will take necessary precautions and conduct a patch test if needed.
6. Children and Guests: For the comfort and relaxation of all clients, we kindly request that you do not bring children or additional guests to your appointment unless they are receiving a service.
7. Hygiene and Cleanliness: We adhere to strict hygiene and sanitation standards. All tools and materials used during your service are properly sanitized and disposed of after use.
8. Payment: We accept cash and major credit cards. Payment is due at the end of your service. Gratuities are appreciated but not mandatory.
9. Satisfaction Guarantee: Your satisfaction is our priority. If you are not completely satisfied with your lash service, please let us know within 48 hours, and we will make every effort to address your concerns.
10. Studio Environment: To maintain a serene environment, we kindly request that you keep noise to a minimum and silence your mobile devices while in the studio.
By choosing Tammy Lash Studio, you agree to abide by these policies, which are designed to ensure a positive experience for all our clients. We appreciate your cooperation and look forward to providing you with stunning lash services.
If you have any questions or require further clarification, please don't hesitate to contact us. Thank you for choosing Tammy Lash Studio in Palm Harbor!